What this does
One page with every code an ordinary user can dial from a desk phone on Bluehubcloud PBX, and what it does. Print it, stick it by the phone. Each code has its own article with the full steps.
What you’ll need
- A desk phone registered to your extension, set up by us (see Connect your new Bluehubcloud handset).
- These are the standard codes. If one doesn’t respond, that feature may not be enabled for your extension, or your phone system may use a different code — contact us and we’ll confirm it.
Steps
Codes you dial from a free line:
Codes you dial during a call:
| Dial | What it does | Article |
|---|---|---|
| # + extension | Transfer the call straight through | How do I transfer a call on my desk phone? |
| *2 + extension | Transfer after speaking to them first (*0 to take the call back) | How do I transfer a call on my desk phone? |
| *125 + extension | Send the caller straight to that extension’s voicemail | How do I transfer a call on my desk phone? |
| #700 | Park the call on the first free parking spot | How do I pick up a call that’s ringing or parked somewhere else? |
| *90 / *91 | Pause / resume call recording | How do I pause call recording during a call on my desk phone? |
| *159 | Start recording this call | How do I pause call recording during a call on my desk phone? |
What you should see
Most codes play a short confirmation tone or message, then either connect the call or hang up. During-a-call codes take effect silently — the other person hears nothing change.
Troubleshooting
- A code does nothing. That feature may not be enabled on your extension, or your phone system may use a different code. Contact us and we’ll confirm your codes.
- I dialled a code by mistake and something changed. Diverts (*72), Do Not Disturb (*79), Follow Me (*521) and hidden caller ID (*68) all have an “off” code above.
- I’m a phone system administrator and want the full list, including the admin codes. That’s in the admin guide — contact us and we’ll send it to you.
Related articles
- How do I check my voicemail from a desk phone?
- How do I transfer a call on my desk phone?
- How do I pick up a call that’s ringing or parked somewhere else?
Done for you
Prefer us to handle this? Contact Bluehubcloud support and we’ll set it up for you.