Australian owned – Australian supported – Australian data
Built in Australia to make business communications simple and powerful
Bluehubcloud is an Australian unified communications and AI platform. We build the calls, contact centre, automations and insights Australian businesses rely on every day – backed by a local team you can actually pick up the phone to.
100%
Australian owned
AU
Data residency
99.9%
Uptime
1300
Local support line
Our Story
Built on a Better Idea
Story in focus
Tightly integrated platforms, instead of four systems that don’t talk to each other.
For years, businesses have been stuck with outdated phone systems and disconnected tools. A call comes in, it’s recorded on one system. Data sits in another. Insights live nowhere. Automations? Forget about it.
Bluehubcloud has developed so this didn’t have to be the case. What if your phone system and a tightly integrated insights platform could handle calls, transcribe them, analyse them, and tell you exactly what to automate next? What if your phone system helped your business grow, not just take calls?
That’s what we built. And what started as a mission to fix communications for Australian businesses has become a trusted platform for SMEs, enterprises, and service providers across Australia and beyond.
Our Mission
To make business communications simple, intelligent, and powerful. To help every business – small or enterprise – communicate with confidence. To turn conversations into insights that drive growth.
We believe the best communication platforms disappear from view – they just work. Your team shouldn’t have to think about the technology. They should focus on connecting with customers, growing the business, and delivering value. That’s what Bluehubcloud makes possible.
What Guides Us
Five values shape every decision
These principles are how we build, support and grow with our customers.
Customer Focus
We exist for our customers. Every feature, every decision, every conversation starts with: will this help our customer?
Simplicity
Complexity is the enemy of adoption. Great technology should be intuitive. If it’s confusing, we didn’t build it right.
Reliability
Communications can’t fail. Your team depends on it. Your customers depend on it. We build for 99.9% uptime and never compromise.
Partnership
We’re not a vendor. We’re a partner. Your success is our success. We invest in your growth, not just in selling licences.
Innovation
The communication landscape changes constantly. We stay ahead, anticipate needs and build features that solve tomorrow’s problems today.
What Sets Us Apart
Why customers choose Bluehubcloud
Tightly Integrated Platforms
Most vendors sell point solutions. We believe in tightly integrated platforms that cover everything: PBX, AI, Contact Centre, Analytics and Automation. Less to manage, more integrated, better results. Bluehubcloud PBX is the foundation; Contact Centre Lite, the Omnichannel Contact Centre, AI Call Assistants, Automations and Business Insights connect to it as you need them.
Australia-Based Support
We’re Australian. Our support team is Australian. Your account manager knows the Australian market. No timezone confusion, no outsourced support – real people you can call on 1300 868 178. Standard setup is done remotely by our team, numbers are ported with the carrier liaison handled for you, and changes to your system are made for you on request.
Built for Growth
From 5 people to 5,000. From one location to 50. Your needs change. Our platform scales with you without forcing migration to another system. Add extensions, numbers and sites on the same system; step up to Contact Centre Lite or the Omnichannel Contact Centre when a team needs it, planned with you.
Transparent Partnership
Clear, modular pricing — pay for the extensions, AI assistants, automations and insights you actually use. 12-month minimum term, with no surprise fees. Bluehubcloud PBX from A$30 per extension per month ex GST with local, national and Australian mobile calls included (fair use applies) and standard setup included; add-ons priced per product on the pricing page.
What we build
Every layer of business communication, tightly integrated
Everything below is Australian-hosted and tightly integrated with your Bluehubcloud PBX.
Bluehubcloud PBX
The hosted phone system: extensions, IVR, ring groups and queues with callback, recording and transcription, SMS, fax, 200+ handsets and Communicator on every device.
Explore Cloud PBXAI Call Assistants
Voice agents that answer the calls your team cannot take – overflow, after hours, on the tools – and qualify, book, route and update your CRM.
Explore AI Call AssistantsBusiness Insights
Your PBX records and transcribes the calls; Business Insights turns the transcripts into summaries, call reasons and practical insights.
Explore Business InsightsBluehubcloud Automations
Webhooks and an open API connect call events to your CRM, ticketing and n8n or Zapier workflows – built to your scope.
Explore AutomationsContact centre
Contact Centre Lite adds wallboards, dashboards and scheduled reporting to your PBX; the Omnichannel Contact Centre is the full platform for high-volume teams.
Explore contact centre optionsCommunicator
One extension on Windows, macOS, Linux, iPhone, Android, any browser and inside Microsoft Teams – with meetings, chat and SMS built in.
Explore CommunicatorNumbers and porting
Local, 1300, 1800, mobile and international numbers, and your existing numbers ported with the carrier liaison managed for you.
Explore numbers and portingSIP Protect
Attack protection built into every PBX – automatic blocking, country-level rules, attack log and alerts – with data kept in Australian data centres.
Explore SIP ProtectOur Team
Built by communications experts
Story in focus
Built by people who have run these systems themselves.
Bluehubcloud was founded by people who’ve spent years building and implementing communication systems. We understand the pain points. We know what works. We know what doesn’t.
Our team is a mix of telecommunications experts, software engineers, product visionaries and customer success specialists. We’re passionate about communications, obsessed with making the user experience simple, and committed to customer success.
Who We Serve
Three distinct markets, tailored solutions
Each with different needs. Each with a solution built for them.
Small & Medium Business
Growing companies from 3 to 100 people who need a modern, affordable, reliable phone system. We help them answer every call, automate routine work and grow faster.
Learn more about SME solutionsEnterprise
Large organisations with 100+ employees across multiple locations needing enterprise-grade platform, security, compliance and integration. We help them scale, unify communications and measure ROI.
Learn more about Enterprise solutionsPartners & Resellers
MSPs, system integrators and service providers who want to add white-label communications to their business. We provide the platform and support – they own the relationship and margin.
Learn more about the Partner programHow we work
What working with Bluehubcloud looks like
Plain terms, setup done for you, and a local team on the other end of the line.
- Priced per extension, ex GST, with local, national and Australian mobile calls included (fair use applies)
- Standard setup included and done remotely: numbers and simple porting, every extension, handset pre-provisioning, an IVR menu and a ring group
- Complex ports and any onsite work quoted up front, so you always know before anything is billed
- 12-month minimum term as standard; longer terms are something to talk to us about
- Australian support on 1300 868 178, and changes to your system made for you on request
- Your voice, recordings, voicemail and metadata stay in Australian data centres
From first call to go-live
We scope your numbers, extensions, routing and integrations, quote it in plain terms, then build and test the system remotely while your existing service keeps running. Numbers port across on a date we agree, handsets auto-provision, your team lands on Communicator, and the same people who set you up are the ones you call afterwards.
Ready to talk it through?
See the plans, or speak with our Australian team about what your business needs.
Why businesses choose us
Built to enterprise standards
Australian Owned & Operated
Local control and accountability
Australian Data Residency
Data kept close to home
99.9% Uptime
Reliability by design
Carrier-Grade Reliability
Built for the long haul
FAQ
About Bluehubcloud, answered
Who is Bluehubcloud?
An Australian-owned unified communications and AI platform – Bluehubcloud PBX at the core, with AI Call Assistants, Automations, contact centre options and Business Insights tightly integrated with it – supported by a local team on 1300 868 178.
Where is our data held?
In Australian data centres: voice, recordings, voicemail and metadata stay onshore. SIP Protect is built into every PBX, and calls are encrypted with TLS and SRTP.
Who looks after us after go-live?
The same Australian team that set you up. Call 1300 868 178, or ask us to make changes to your system for you – routing, numbers, users and menus.
Who do you work with?
Small and medium businesses, larger multi-site organisations, and partners who white-label the platform under their own brand. Bluehubcloud PBX starts at three extensions.
What does it cost?
Bluehubcloud PBX from A$30 per extension per month ex GST, with local, national and Australian mobile calls included (fair use applies) and standard setup included. AI Call Assistants, Business Insights, Contact Centre Lite, numbers and SMS are priced per product on the pricing page.
Is there a minimum term?
Yes – 12 months as standard. Longer terms are something to talk to us about.
Can we keep our phone numbers?
In almost all cases, yes. We manage the port end to end; simple local numbers usually move in one to five business days, number blocks and 1300/1800 numbers take longer and are quoted up front.
How do we get started?
Book a demo or call 1300 868 178. We scope your numbers, extensions, routing and integrations, quote it, and build and test the system remotely before your numbers move across.
Want to learn more?
We’d love to talk. Whether you’re an SME, enterprise or partner, we can help you simplify communications and grow your business.