A TRUE UNIFIED COMMUNICATIONS SOLUTION
It is everything your business needs to
Unify your business communications to elevate your customers experience
Video, Message, Phone. All in a single interface
Hassle free communication with team members
In the Office, at Home, or Travelling. Our suite of products will help you manage your Communications from Anywhere!
Compatible IP Phones & Hardware devices
Platform Features at your fingertips
Keep your team connected
BluehubUC Platform
For Busy Business Owners: Communication Made Easy.
We understand your time is precious. You want a communication system that’s user-friendly, secure, and powerful enough to meet your business demands. BluehubUC Cloud PBX checks all these boxes and then some.
Working remotely? No worries!
With BluehubUC, you stay connected to your business whether you’re at home or on the move.
It’s time to elevate your business with a UC platform loaded with easy-to-use features.
Ready to see it in action? Book a demo today.
Compatible Handset Brands
Why ChooseBluehubUC
Solutions tailored for your business
We develop custom features that suit your unique business needs.
Answer calls on your Desk Phone, Mobile or Desktop
Multiple call answering options.
Use your existing IP Phones
Our platform is compatible with most IP Phones on the market.
Pricing Plans that start at $60.00 per Month
Our pricing plans include Standard local, national and mobile calls.(conditions apply)
Tested and proven technologies
With more than 15 years of experience in cloud phone systems, call centers, and unified communications.
Advanced Messaging options
SMS, MMS, Voicemail to email and Fax all in one platform.
Self Management Portal
Manage your own call flow or have us do it for you.
We are here to help
Australian based staff available 24/7
BLUEHUB UC CLOUD PBX
BluehubUC Cloud PBX has a simple and powerful interface that allows you to add features such as Extensions, Trunks, DIDs, Ring Groups, IVRs, and more with just a few clicks—no coding required! Our team of expert engineers can help guide you through the process of customizing these features for your company’s specific needs. They’ll even help train any employees who may need help using them effectively.
BLUEHUB UC SOFTPHONE
Bluehub2Softphone is a desktop application available on Microsoft Windows and MAC OS providing conferencing, call parking, faxing, SMS and many more Business Unified Communications features. Together with Office, Call Center Agent and Supervisor editions provide advanced Business Unified Communications experience with all the communication tools that a business could need or wish for.
BLUEHUB UC WITH TEAMS
Bluehub2Teams is the perfect service for bringing calls from your company to Microsoft Teams users. Adding voice and calls to Teams delivers a step change in user productivity and the effectiveness of the Microsoft Teams collaboration platform. Bluehub2Teams can deliver the rich calling experience of Microsoft Teams, whilst retaining the important functionality of the BluehubUC PBX.
BLUEHUB UC IP PHONES
You can use the same extension on multiple devices, which saves time for both your IT personnel and your users. Automated provisioning, busy lamp field (BLF), hot desking, and more making it easy to get started using BluehubUC right away.
BLUEHUB UC PROJECT MANAGEMENT
BluehubUC is committed to helping you achieve your goals on time. We plan, budget, manage and document all stages of our projects, taking full accountability for coordinating our telecommunication systems installation. Our projects often involve tight deadlines and a variety of unique skills that require us to follow strict processes. This can make it difficult to keep track of everything that needs to be done—but we have the right tools in place to ensure that everything gets done right the first time.
BLUEHUB CUSTOMISED ON HOLD MESSAGES
BLUEHUB UC BILLING SOLUTIONS
BlueHub Billing Solutions provides you with the tools to customize your billing and keep track of your charges.
You can apply monthly recurring charges such as broadband, email and hosted extensions. You can also manage any contractual fees. Bill call detail records (CDR) from a wide variety of providers. Analyse cost pricing, apply your own price adjustments and much more.
BLUEHUB UC CALL RECORDING
Whether you’re a small business or a multinational corporation, BluehubUC Recording allows you to set up call recording for all extensions and access them via a web browser.
Improve security, customer satisfaction and raise the quality of your business services by playing back and analysing client interactions.
BLUEHUB UC MOBILITY
Bluehub2Mobile connects Bluehub UC platform to your Mobile, While on the move, take your office with you and seamlessly transfer from desktop to your mobile device by using our mobile application, available on Google Android and Apple iOS, Our mobile app allows you to access your Bluehub UC platform from any location. The Bluehub2Mobile application is designed to help you maximize productivity while on the go.
Integrate your CRM
Additional FAQs Information
Do I need a desk phone for my business?
It depends on your business and how you communicate with your customers and clients. If you frequently communicate with people by phone and you want to have a dedicated phone line for your business, a desk phone can be a good choice. Desk phones are often more reliable than cell phones and can be more comfortable to use for extended phone calls.
On the other hand, if you mostly communicate with people online or by email, or if you prefer to use your personal cell phone or laptop for business calls, you might not need a desk phone. Bluehub2Mobile & Bluehub2Softphone may be all you need.
Ultimately, the decision of whether to use a desk phone for your business will depend on your specific needs and preferences. It can be helpful to consider factors such as the type of work you do, the volume of calls you receive, and your budget.
To learn more about Bluehubcloud product suite, please book a chat or click below for our brochures:
What is a cloud PBX?
A Cloud PBX (Private Branch Exchange) is a virtual phone system that uses internet-based communication channels to handle phone calls, faxes, and other telephony tasks. It is a type of business phone system that is hosted and managed remotely by a third-party service provider, rather than being hosted on-premises.
Cloud PBX systems offer a range of features and benefits, including:
Cost savings: Because the system is hosted remotely, there is no need to purchase and maintain expensive on-site PBX hardware.
Scalability: Cloud PBX systems can easily be scaled up or down to meet the changing needs of a business.
Flexibility: Users can access the system from any location with an internet connection, using a variety of devices such as desk phones, smartphones, and computers.
Advanced features: Cloud PBX systems often come with a range of advanced features, such as voicemail, call forwarding, conference calling, and more.
Overall, a Cloud PBX can be a convenient and cost-effective solution for businesses looking to improve their telephony infrastructure.
To learn more about Bluehubcloud product suite, please book a chat or click below for our brochures:
Will my office switch Power my new VoIP Phones
If you want to power your VoIP phones in the office, you’ll need a PoE switch.
The benefit of this is you can get rid of power adapters required for each handset, giving your staff a less cluttered desktop.
To determine if a switch is PoE (Power over Ethernet), you can check the documentation or specifications for the switch. This information is often available on the manufacturer's website or in the user manual for the switch.
You can also check the physical characteristics of the switch. Many PoE switches have one or more ports with a distinctive logo, such as a lightning bolt, to indicate that they support PoE. Some switches also have a separate power supply for the PoE functionality, which may be evident from the presence of a power cord and/or a power supply unit.
Finally, you can try connecting a PoE-powered device, such as a PoE Office Phone, camera or a PoE access point, to the switch and see if it powers on. This is a simple and quick way to determine if the switch is PoE-enabled.
To learn more about Bluehubcloud product suite, please book a chat or click below for our brochures:
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What is a SIP Number?
A SIP (Session Initiation Protocol) number is a telephone number that is used to make voice calls over the Internet using a SIP-based communication system. SIP is a standard protocol for initiating, maintaining, modifying, and terminating real-time sessions that involve video, voice, messaging and other communications applications and services between two or more endpoints on IP networks. A SIP number can be used to make and receive calls from a traditional phone network, a VoIP phone system, or a mobile device using a SIP-based application.
SIP numbers are usually assigned by a VoIP service provider or a SIP trunking provider, and they can be used to make and receive calls from anywhere in the world as long as there is an Internet connection.
To learn more about Bluehubcloud product suite, please book a chat or click below for our brochures:
How do I connect my new phones to my network?
Bluehub will either deliver your handsets already configured or install them for you onsite.
If you have chosen a self-installation, you'll need to start with a quick test before connecting all the handsets.
Firstly, Connect the IP phone to your switch using an Ethernet cable to make sure your internet connection is working correctly.
If you have a PoE (Power over Ethernet) switch the phones will power up once plugged in, otherwise you’ll need to use a power adapter for each IP phone.
If the IP phone has a display screen, it should show an IP address has been assigned by your network.
After this you’ll also see the phone download its configuration.
Once the IP phone is configured, it should now be able to make and receive calls using your network.
Press the voicemail button on the handset to hear if it’s connected to the Bluehubcloud PBX.
If this test fails, please contact your IT company or Bluehub helpdesk.
If this test works, please proceed to placing all handsets on each desk and plugging them into each relevant wall socket.
Plugging IP Phones into structured cabling
You will notice that every desk should have a wall socket, normally with a number on it.
If when you plug the handset into this socket and it still doesn’t work, this is normally one of three reasons:
- The handset needs a power adapter because the switch is not PoE.
(If we didn’t supply the switch, lets determine if a switch is PoE (Power over Ethernet), you can check the documentation or specifications for the switch. This information is often available on the manufacturer's website or in the user manual for the switch.
You can also check the physical characteristics of the switch. Many PoE switches have one or more ports with a distinctive logo, such as a lightning bolt, to indicate that they support PoE. Some switches also have a separate power supply for the PoE functionality, which may be evident from the presence of a power cord and/or a power supply unit.
Finally, you can try connecting a PoE-powered device, such as a PoE IP Phone, camera or a PoE access point, to the switch and see if it powers on. This is a simple and quick way to determine if the switch is PoE-enabled.)
- The patch panel port is not plugged into the switch.
(Take note of the number on the wall socket and look for this same number on the patch panel. All cabling usually goes back to a central point connected by a patch panel which is patched into your switch.
A patch panel is a mounted hardware assembly that contains ports used to connect and manage cables in a communications network. It is typically used in a communications cabinet or a similar type of physical infrastructure to connect and organize cables. The patch panel is a central point where the cables from different devices and systems can be interconnected, allowing for the easy management and organization of the cables. The patch panel is usually mounted on a rack or in a cabinet and contains a series of ports that can be used to connect cables using patch cords. The patch panel is an important part of a network infrastructure as it allows for the easy management of cables and helps to reduce clutter and improve the overall organization of the network.)
- The cable between the wall socket and patch panel is faulty and not connected correctly.
This will need to be fixed by a cabling person.
To learn more about Bluehubcloud product suite, please book a chat or click below for our brochures:
Do my staff need Softphones and Mobile Apps to better Communicate?
A softphone is a software program that allows you to make phone calls over the internet using your computer or mobile device. Whether or not you need a softphone for your business depends on your business's specific needs and communication setup.
Here are a few things to consider:
Is your business primarily based in a physical office, or do your employees work remotely?
If you have a physical office with a traditional phone system, a softphone may not be necessary.
However, if your employees work remotely or if you have a virtual office, a softphone can be a convenient way for them to make and receive calls, especially while working from home.
Do you need to make or receive calls from multiple devices? A softphone can be configured to work with multiple devices, such as a laptop, desktop, smartphone, or tablet. This can be useful if you need to be able to make and receive calls from different locations or devices and work from anywhere.
Do you need advanced call features? Many softphones come with advanced call features, such as call forwarding, voicemail, conference calling, and call recording. These features can be useful for businesses that need more advanced communication capabilities and complex call routing.
In summary, whether a softphone is right for your business depends on your specific needs and communication setup. If you think a softphone could be useful for your business, it might be worth considering a Bluehub2Softphone and Bluehub2Mobile Applications.
To learn more about Bluehubcloud product suite, please book a chat or click below for our brochures:
Why should I put my Communications in the Cloud?
There are several reasons why you might want to put your business communications in the cloud:
Cost: Cloud-based business communication systems are generally more cost-effective than on-premises solutions, as you don't need to purchase and maintain expensive hardware and software.
Scalability: Cloud-based systems are easy to scale up or down as your business needs change, which can be especially useful if you're experiencing rapid growth or seasonal fluctuations in demand.
Flexibility: Cloud-based systems allow you to access your communications from any device, anywhere, which can be especially useful for remote teams or businesses with multiple locations.
Reliability: Cloud-based systems are typically more reliable than on-premises solutions, as they are backed by the infrastructure and resources of the provider.
Security: Cloud-based systems often have advanced security measures in place to protect your data, which can be especially important for businesses handling sensitive information.
To learn more about Bluehubcloud product suite, please book a chat or click below for our brochures:
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What is VoIP?
VoIP stands for Voice over Internet Protocol. It is a method of transmitting voice and multimedia content over the internet.
VoIP converts the analog audio signals of a phone conversation into digital data packets, which can be transmitted over the internet or other digital networks.
This enables users to make phone calls using their internet connection often by using a SIP-based communication system instead of a traditional phone line.
VoIP has many advantages, including lower cost, greater flexibility, and a wide range of features such as call forwarding, conference calling, and voicemail.
To learn more about Bluehubcloud product suite, please book a chat or click below for our brochures:
What internet speed do I need for my business?
For VoIP (Voice over Internet Protocol) calls, you will typically need an internet connection with a download speed of at least 100 Kbps (kilobits per second) and an upload speed of at least 50 Kbps. This will allow you to make basic VoIP calls without any issues.
For video calls, you will need a faster internet connection. The specific speed requirements will depend on the video call service you are using and the quality of video you want to achieve. In general, a download speed of at least 1.5 Mbps (megabits per second) and an upload speed of at least 500 Kbps is recommended for high-quality video calls. However, if you are using a service that allows you to adjust the video quality, you may be able to get by with a lower speed connection.
It's worth noting that these are just general guidelines, and you may experience better or worse performance depending on your specific internet connection and the other equipment you are using (e.g., router, webcam, microphone).
Furthermore, many businesses today also use other services such as DaaS "Desktop as a Service," which is a cloud-based service that provides users with access to a virtual desktop. The required internet speed for DaaS will depend on the specific tasks and applications you need to use on the virtual desktop, as well as the number of users who will be accessing the desktop at the same time.
In general, for a single user, you will want an internet connection with a minimum download speed of at least 25 megabits per second (Mbps) and an upload speed of at least 3 Mbps. If you have multiple users accessing the virtual desktop simultaneously, or if you need to use resource-intensive applications, you may need a faster internet connection.
It's also worth noting that the internet connection at the location where you will be accessing the virtual desktop should also be stable and reliable, as a fluctuating or intermittent connection can affect the performance of the virtual desktop.
So, if you have an office of staff using DaaS like services and VoIP telephony it’s advisable to also have a business grade internet connection.
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Can I keep my Business Phone number?
Yes, you can keep your phone number.
We do this by porting your phone number when you switch to a new phone provider.
To port your phone number, Bluehub will ask you for some information, such as your current phone number and account details, and will handle the process of transferring your number to their platform.
To learn more about Bluehubcloud product suite, please book a chat or click below for our brochures:
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